Here’s a recap of the 1hr drop in office hours. Mostly questions for building in Lindy AI for this one.
The session kicked off with a common challenge: debugging an agent that isn't behaving as expected.
The Question: Felix is building a knowledge base to handle repetitive customer questions from Slack. He fed his agent Google Docs with information, and while he saw it register 10 files at one point using the Lindy knowledge base node, it kept reverting back to just one and couldn't find the information it was given. The documents were simple, plain text files in Google Drive.
The Answer: Knowledge Base node is one of Lindy's earliest features and, because of that, can be "one of the buggiest ones.”
Their first recommendation was a surprisingly simple, yet effective, trick. "Think of Lindy kind of like this like physical machine," one host explained. "Sometimes you literally need to like unplug it and plug it back in". The practical advice was to
delete the Knowledge Base node entirely, add it back, and then re-upload the files. They also suggested hitting the
"Deploy" button in the top right, which acts as a more definitive save than the auto-save feature.
If the simple "reboot" doesn't work, a more robust solution is to build a custom knowledge base using a Google Sheet as a database.
"You can have Lindy search the Google Sheet as a knowledge base itself," was the recommendation. This involves creating a sheet with columns for the document name, the content (which you can copy and paste), and a link to the original Google Doc.
This gives Lindy a structured database it can easily search. Finally, they advised Felix to post the issue in the support Slack channel, as it was very likely a bug on the platform's end.
Next, a user named Monica asked about connecting Lindy to her company's CRM.
The Question: Monica was trying to build a lead generation agent but discovered Lindy didn't have a direct integration with her CRM, Katalyst.
"I did just find out Lindy doesn't connect to CRMs... I was trying to build my lead gen to pop contacts into like Catalyst CRM and they said that they don't do that".
The Answer: While Lindy has over 5,000 integrations, it's true that not every application, especially niche ones, will have a pre-built connector.
However, there are workarounds: